LEGAL NOTICE

Last updated: 3 August 2026

1. Website Operator

This website is operated by:

FMV Services Ltd
Trading as FMV Tiles & Bathrooms

FMV Services Ltd is a private limited company registered in England and Wales.

Company number: 12972831
VAT number: GB 308603910

Registered office:
30 Brunswick Road
Shoreham-by-Sea
BN43 5WB
United Kingdom

Trading address:
11 Trehaven Parade
Hornbeam Road
Reigate
RH2 7LL
United Kingdom

Telephone: 01737 949131
Email: info@fmvtilesandbathrooms.co.uk
Website: https://fmvtilesandbathrooms.co.uk

2. Contacting Us

Questions about this website, our products or an order may be sent to:

Email: info@fmvtilesandbathrooms.co.uk
Telephone: 01737 949131

Please include your order number when contacting us about an existing order.

3. Website Information

We take reasonable care to ensure that information published on this website is accurate, clear and reasonably current.

However:

• product information may occasionally contain errors;
• product availability may change;
• manufacturers may update specifications;
• colours and finishes may appear differently depending on the screen, lighting and production batch;
• prices or delivery charges may occasionally be displayed incorrectly because of a technical or administrative error; and
• website content may become temporarily unavailable or outdated.

Where we discover an error affecting an order, we will deal with it in accordance with our Terms and Conditions and applicable law.

Nothing in this notice excludes or limits liability that cannot legally be excluded or affects a consumer’s statutory rights.

4. Products and Services

Products displayed on the website are subject to availability.

Product images are provided to help customers understand the general appearance of a product. Images may show accessories, surrounding items or installation examples that are not included with the product.

Customers should read the complete product description and check:

• measurements;
• quantities;
• specifications;
• suitability;
• compatibility;
• installation requirements;
• product references;
• colours and finishes; and
• any relevant manufacturer instructions

before placing an order or beginning installation.

Further information is provided in our Terms and Conditions, Delivery Policy and Returns, Refunds and Cancellation Policy.

5. Intellectual Property

The website and its original content, including its branding, layout, text, graphics, photographs, videos and product guides, are owned by FMV Services Ltd, licensed to us or used with permission.

Manufacturer names, trade marks, product images, technical information and other third-party materials remain the property of their respective owners.

You may view and print website content for your personal and non-commercial use.

You must not reproduce, republish, distribute, commercially exploit or modify protected website content without permission, except where permitted by law.

Nothing on this website grants a licence to use a trade mark belonging to FMV Services Ltd or another rights holder.

6. Third-Party Websites and Services

This website may contain links to, or integrations with, third-party websites and services.

These may include:

• Shopify;
• payment providers;
• delivery and tracking services;
• manufacturers;
• suppliers;
• review platforms;
• social-media services;
• mapping or video services; and
• other connected applications.

Third-party websites and services operate under their own terms and privacy notices.

We are not responsible for independently operated third-party content or services, except to the extent that applicable law makes us responsible.

The inclusion of a link does not necessarily mean that we endorse every statement, product or service appearing on the linked website.

7. Website Availability and Security

We aim to keep the website available and secure, but we do not guarantee uninterrupted or error-free access.

Access may be interrupted because of:

• maintenance;
• technical faults;
• internet or hosting disruption;
• cyber incidents;
• software updates;
• third-party service failures;
• events outside our reasonable control; or
• changes required to protect customers or the website.

You must not attempt to gain unauthorised access to the website, interfere with its operation, introduce malicious software or use it unlawfully.

8. Consumer Rights

Nothing in this Legal Notice, or elsewhere on the website, restricts rights that cannot lawfully be excluded.

UK consumers may have rights under legislation including:

• the Consumer Rights Act 2015;
• the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013;
• the Consumer Protection from Unfair Trading Regulations 2008, where still applicable;
• the Digital Markets, Competition and Consumers Act 2024 and related regulations;
• the UK General Data Protection Regulation;
• the Data Protection Act 2018;
• the Privacy and Electronic Communications Regulations 2003; and
• the Electronic Commerce (EC Directive) Regulations 2002.

The legislation applying to a particular transaction depends on the circumstances.

9. Privacy and Cookies

We process personal information in accordance with our Privacy Policy.

Our use of cookies and similar technologies is explained in our Cookie Policy and through the website’s cookie-preference controls.

Where consent is legally required, non-essential cookies should not be activated until the visitor has made an appropriate choice.

10. Reviews and User Content

Customer reviews and other user-submitted content are governed by our Customer Reviews Policy and our Terms and Conditions.

We do not knowingly publish fabricated reviews as genuine customer feedback.

Where reviews are moderated, verified, imported, incentivised or removed, they will be handled in accordance with our stated review practices and applicable law.

11. Accessibility

We aim to make our website and services reasonably accessible.

Further information, including how to request assistance or report an accessibility problem, is available in our Accessibility Statement.

12. Liability

Nothing in this Legal Notice excludes or limits liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• breach of statutory consumer rights; or
• any other liability that cannot lawfully be excluded or limited.

Subject to those protections, we are not responsible for loss caused solely by:

• inaccurate information supplied by a user;
• misuse of the website;
• installation contrary to product instructions;
• unauthorised changes to website content;
• independently operated third-party websites; or
• circumstances outside our reasonable control.

Any limitation applies only to the extent permitted by law.

13. Governing Law and Jurisdiction

This Legal Notice and use of the website are governed by the laws of England and Wales.

If you are a consumer resident in Scotland, Northern Ireland or another jurisdiction, you retain any mandatory protections and rights to bring proceedings in the courts available to you under applicable law.

Business users agree that the courts of England and Wales will have exclusive jurisdiction, unless otherwise agreed in writing.

14. Changes to This Notice

We may update this Legal Notice to reflect changes to:

• our business;
• the website;
• our products and services;
• applicable law;
• regulatory guidance; or
• our operating practices.

The current version will be published on the website with its updated date.

15. Contact Details

FMV Services Ltd
Trading as FMV Tiles & Bathrooms

Registered office:
30 Brunswick Road
Shoreham-by-Sea
BN43 5WB
United Kingdom

Trading address:
11 Trehaven Parade
Hornbeam Road
Reigate
RH2 7LL
United Kingdom

Company number: 12972831
VAT number: GB 308603910
Telephone: 01737 949131
Email: info@fmvtilesandbathrooms.co.uk
Website: https://fmvtilesandbathrooms.co.uk